Privacy policy.

 

I am committed to safeguarding your privacy and I work in accordance with the current Data Protection Act 2018.

This privacy policy refers to your use of this website and any enquiries you make about my counselling service. If you decide to have sessions with me, I will give you an additional privacy policy which apply to my counselling services.​

My privacy policy relating to this website and any enquiries about my service will always be kept up-to-date on this site. By continuing to use my website, you will are agreeing to this policy.

Visitors to the website

This website is hosted by Squarespace. Squarespace uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace to securely serve this website to you. These analytics and performance cookies are used on this website to view site traffic, activity, and other data, but only when you accept our cookie banner.

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive information about you, including information about your browser, network, or device; and your IP address.

How I store your data

My email account is hosted by ProtonMail, which uses end-to-end encryption and zero access encryption to secure emails. Only I have access to my email account. The phones and laptop I use to respond to your emails, calls, and texts are password-protected.

I perform a twice-yearly review of all my email, phone and text correspondence and delete all unnecessary contact details. If you take up my counselling service, your information will be held for longer (this is outlined in the separate working agreement relating to my counselling service).

I will only use your email address and/or telephone number to contact you about my counselling service.

Your rights as a data subject

At any time, you have the right to ask to see what information I hold about you. You also have the right to request that I delete any information I hold about you. You can do this by contacting me directly.

The instances in which I would not be able to comply with your request are if:

  1. It is necessary for me to retain these records in order to continue providing an effective service (in this case, you would have been provided with the separate working agreement relating to my counselling service).

  2. I am compelled to retain the information by a court of law.

  3. I require the information in order to establish, exercise, or defend legal claims.

Data Controller and Processor

I am the Data Controller and Processor for this website and for any enquiries made about my counselling service. I am registered with the Information Commissioner’s Office (ICO) as Kate Anne Parkins. If you have any concerns about my data protection practices, please raise them directly with me. You can also notify the ICO.